Even the most successful entrepreneur can experience a sales slump at one time or the other. Cash flow inevitably comes in waves, and managing it requires more than just financial intelligence. It requires internal grit and fortitude because the stress that comes when sales slow down is par for the course.
A sales slump can occur for many reasons; it could be an issue that is within your control to correct or one that is completely circumstantial. No matter the reason, it can cause mayhem on your nerves, be the result of increased blood pressure, lack of sleep, not to mention overall malaise as you try to figure out - "how will I get things back on track?"
There is a reason the expression above has some merit: whether we want to admit it or not, money has a value in our world. Even if we believe, as we should, that money should not be at the center of our lives, the truth is, it is. It is needed to clothe, feed, and shelter us. And while I 100% agree it can't buy happiness, the lack of it can cause a host of issues to our overall health and well-being.
Money is the number one cause of stress, both in personal life and in business life. It feeds that fear of not having enough income to pay monthly expenses, especially when you add in the responsibility of supporting a family and the families of those who are working on your team.
In business, cash flow is the fuel by which a business runs, so, in terms of the health of a business, it's vital. Therefore, we must approach it with careful consideration and be sure we have a game plan for when sales slow down; a game plan that tackles not only strategies for the company to survive but also ourselves as business owners.
If you are a business owner, chances are you pay close attention to your sales and financial forecasts. You can see patterns and can tell when sales are heading towards a slower flow. If you've been in business for a while, you probably know to the month and time of year when things tend to slow down. This knowledge helps you realize that the slowing down is temporary and can help you pre-emptively prepare for the slump times in advance.
However, analyzing your production process and outcomes could also prove helpful to ensure something hasn't shifted. Take the slow times to review and assess your internal processes, operations, deliverables, client, and customer feedback, etc. Not only is it good maintenance, but, should there possibly be anything that has changed within the way you serve or produce your product or service, you can catch it and correct it.
Part of your analysis should also include a review of the past year:
Each of these can affect outgoing cash flow and while some are investments, the ROI may take a while to show in the numbers.
Important Note: Pay attention to your pricing.
This is super important whether you are offering products or services. If you've had success up to this point by randomly picking prices out of thin air, your sudden slump could be related to a sustainability issue that could affect you long term.
Revisit your prices and think strategically by calculating your figures and basing them on actual numbers that include the cost of goods/service, taxes, production, etc. Be sure there is a profit margin so that you can aim for your financial sweet spot.
Nothing will help counteract your stress level more than devising a plan to address your cash flow in a sales slump. Having a strategic plan helps keep you feel grounded and makes you feel less helpless as you actively take measures to course correct.
Third Step: Take Advantage of the Pause
As you grow your business and notice the patterns in your cash flow, you'll be better equipped to manage your season of possible sales slumps. The beauty is that it really is temporary. There is always light at the end of the tunnel. The trick is to be able to see the decline coming, adjust accordingly, and keep your eye on the horizon.
Some opportunities that come within a sales slump:
Every business, no matter the size, will, at one time or another, will experience a sales slump. The length may vary, but, no matter - when it comes, keep your eye on the bigger picture. It's hard sometimes, but, if we can keep our minds calm, take necessary, progressive steps, we can weather the storm and come out of it stronger, smarter, and in better shape than before.